Regulatory Standard 2.1
The RSL gives tenants, service users and other stakeholders information that meets their needs about the RSL, its services, its performance and its future plans.
File Description | File | Size |
---|---|---|
Tenant Satisfaction Survey Report 2022 | 2MB | |
Newsletter Summer 2022 | 4MB | |
Newsletter Winter 2022 | 5MB | |
Newsletter Winter 2023 | 5MB | |
Charter Report to Tenants 2021-22 | 3MB | |
Board Papers Report Format | 25KB | |
ARC Return 2022-23 | 2MB | |
ARC Report 2021-22 | 2MB | |
20170816-AUGUST 2017 | 4MB | |
Annual Report 2023 compressed (1) | 4MB |
Regulatory Standard 2.2
The governing body recognises it is accountable to its tenants, and has a wider public accountability to the taxpayer as a recipient of public funds, and actively manages its accountabilities.
File Description | File | Size |
---|---|---|
6.1 FINANCIAL PROCEDURES FEB 24 | 143KB | |
6.2 FINANCIAL REGULATIONS FEB 24 | 88KB | |
6.3 KCHA TREASURY POLICY FEB 24 | 55KB | |
09 - ARC DRUMCOG comparisons 2022-23 | 20KB | |
10 - RENT CONSULTATION 2023-24 - Copy | 45KB | |
Notification form Model Publication Scheme | 90KB |
Regulatory Standard 2.3
The governing body is open and transparent about what it does, publishes information about its activities and, wherever possible, agrees to requests for information about the work of the governing body and the RSL.
Regulatory Standard 2.4
The RSL seeks out the needs, priorities, views and aspirations of tenants, service users and stakeholders. The governing body takes account of this information in its strategies, plans and decisions.
File Description | File | Size |
---|---|---|
Tenant Satisfaction Survey Report 2022 | 2MB | |
Rent consultation exercise 2022 2023 | 746KB | |
Rent consultation exercise 2021 2022 | 765KB | |
Business plan 2022 2025 | 401KB | |
Board Papers Report Format | 25KB |
Regulatory Standard 2.5
The RSL is open, cooperative, and engages effectively with all its regulators and funders, notifying them of anything that may affect its ability to fulfil its obligations. It informs the Scottish Housing Regulator about any significant events such as a major issue, event or change as set out and required in notifiable events guidance.
File Description | File | Size |
---|---|---|
TREASURY MANAGEMENT POLICY 2021 | 453KB | |
SHR - Engagement Plan 2023-24 | 152KB | |
RISK MANAGEMENT POLICY 2022 | 787KB | |
Report on the Financial Statements 2023 | 4MB | |
Report on Financial Statements 2023 | 3MB | |
R Accounts 2023 Redacted | 5MB | |
R Accounts 2023 | 4MB | |
OSCR Return | 390KB | |
Notifiable Events Policy | 93KB | |
MODEL CODE - DELEGATED AUTHORITY 2022 | 23KB | |
09 - ARC DRUMCOG comparisons 2022-23 | 20KB |